These Terms of Service were last updated on December 19th, 2023.
YOUR USE OF THIS GAMBLING SERVICE MEANS THAT YOU ACCEPT THE FOLLOWING TERMS OF SERVICE WHICH ARE LEGALLY BINDING. IF YOU DO NOT AGREE TO BE BOUND BY THEM, YOU SHOULD EXIT THE SERVICE IMMEDIATELY. PLEASE READ THESE TERMS OF SERVICE (the “Terms of Service”) CAREFULLY BEFORE USING THIS SERVICE.
Caesars Interactive Entertainment New Jersey, LLC, a New Jersey limited liability company, with offices at 2100 Pacific Avenue, Atlantic City, NJ 08401 (the "Company" or "We") is the operator of the website domains us.888.com, us.888poker.com and us.888casino.com (individually the "Website"). The Company is licensed and regulated by the New Jersey Casino Control Commission (“CCC”) and the New Jersey Division of Gaming Enforcement (“NJDGE”) for the purposes of operating and offering real-money Internet-based or mobile application-based interactive gaming services (hereinafter referred to as the “Gambling Services” or “Services”).
When You (hereinafter referred to as the “End User” or “user” or “You”) use the Website, or Services, these Terms of Service (hereinafter referred to as the “Terms of Service” or "Agreement") shall apply to such use.
2. Acceptance of Terms and Conditions
3. Compliance with Laws and Location Verification
4. Permitted Participation
5. Information Technology/Intellectual Property
6. Your Representations and Undertakings
In consideration of the rights granted to You to use the Services and the Software, You represent, warrant, covenant and affirm that:
7. Prohibited Uses of the Sites and Services
8. Your Account
9. Payment Transactions and Payment Fraud
11. Obligations of the Company
12. Dispute Resolution
Dispute Resolution Mechanism Between Players
Disputes With The Company
13. NO WARRANTY
14. Limitations of Liability
End User acknowledges and agrees that:
15. Breach of Terms and Conditions
16. Duration and Termination
18. New Jersey Regulations
Notwithstanding anything contained herein, the Services are provided in accordance with the New Jersey Casino Control Act, N.J.S.A. 5:12-1 et seq. and the Regulations of the NJDGE, N.J.A.C. 13:69-1.1 et seq. and the Company's Internal Controls.
19. Chat Feature
As part of your use of the Services the Company may provide You with a chat facility feature which You will be able to communicate with other users of the Service. The Company reserves the right to review the chat and to keep a record of all statements made on such facility. Your use of the chat facility is subject to the following rules:
PLEASE NOTE: When using the chat facility any personally identifiable information that You submit, can be read, collected, or used by other users of the same chat facility and could be used by third parties to send You unsolicited messages. The Company is not and shall not be responsible for the personally identifiable information that You choose to submit via the chat facility.
20. Customer Service Department and Special Promotions
21. Uninstall and Shortcut Additions
If You are using the download form of the Software and wish to have it uninstalled You will be able to do so via the Add/Remove Programs on your computer.
Please note that upon installation of the Software the following shortcuts shall be added to your computer's desktop:
If You choose to uninstall the Software certain registration keys will remain on your computer in order to maintain responsible gaming rules, monitor fraud attempts, and comply with any applicable regulation.
22. Minimum Hardware Requirements
In order to enjoy the Services, You are required to either install a downloadable application in relation to the poker offering on your computer, or use the online version of the Services.
The minimum recommended specifications for the download version are:
Supported Browser Requirements:
Latest Chrome, Firefox and Edge browser versions on PC
Latest Safari version on Mac
Please note that We may discontinue support for outdated versions of the abovementioned hardware or software at our sole discretion.
23. Governing Law
24. Language Discrepancies
This Agreement has been drafted in the English language. In the event of any discrepancy between the meanings of any translated versions of this Agreement and the English language version, the meaning of the English language version shall prevail.
25. Player Disconnection
25.1 Live Casino Games
You hereby agree that in the event that the Live Casino is disconnected due to unsuitable hardware, software and/or connection configurations on your part, We shall be under no obligation to refund to You any monies and the Company will not be responsible for any loss, including loss of winnings, which may result.
25.2 For Casino Games - Disconnection and Inactivity (Other than for Live Casino Games)
25.3 Poker Games (other than Live Blackjack and Live Poker)
26. Provisions Relating to Specific Games
The Company reserves the right, to review your jackpot win to ensure its validity for a period of up to 5 business days.
You hereby acknowledge that all bets placed by You in relation to multi-player poker games are bets placed with other users and not bets placed with or against the Company. The Company does not assume any risk whatsoever for bets placed between You and any other user of the Service. The Company does not under any circumstances either place or accept bets itself.
You may not occupy more than one position at a poker table at any given time, though You may occupy one position at several tables at any given time.
You understand and agree that all of our multi-player poker games are public and therefore may be reviewed and published by other players, either at the time of the game or thereafter.
We provide multi-player poker games so as to provide a platform for users to play poker and to bet with each other using the Software. In consideration of this service We charge either:
On a mobile or tablet device, You will only be able to play one poker game or tournament at one time.
Collusion and Suspicious Play: Collusion or suspicious play occurs when two or more players attempt to gain an unfair advantage in any way or by using any means which includes but is not limited to sharing knowledge of their cards or other information, and unless stated otherwise by the Company, by agreeing to split a prize-pool. Where You are found to be colluding with another player or You are found to engage in suspicious play as reasonably determined by the Company, the Company shall be entitled to freeze the implicated players’ accounts pending investigation, and/or notify the proper authorities of the suspected activity. If You collude or attempt to collude with any other player or You engage in suspicious play as reasonably determined by the Company while using the Services You may be permanently banned from using the Services or the Software or any other related services of the Company, your account may be terminated immediately and the Company shall be entitled to retain all monies in your account. We have developed and employ sophisticated proprietary technology intended to seek out and identify players acting in collusion. If the Company is informed during play about suspected collusive behavior or suspicious play or as reasonably determined by the Company, it may, in its sole discretion, terminate suspected players' access to the Services and/or block their accounts. No player shall have the right to require the Company to take any other steps against players suspected of collusion, cheating or any other form of fraud.
If You suspect that any player is colluding with another, cheating or engaging in suspicious play, You can contact us via email at firstname.lastname@example.org.
Chip-Dumping: Chip-dumping occurs when any player deliberately loses a hand in order to transfer his chips to another player. In cases of suspected chip-dumping, the Company shall be entitled to freeze the implicated players’ accounts pending investigation, and/or notify the proper authorities of the suspected activity. Any player who is involved in an act of chip-dumping or attempted chip-dumping while using the Service may be permanently banned from using the Service or the Software or any other related services of the Company and such player's account may be terminated immediately.
If your account is associated with poker fraud in any way – for example through Chip Dumping, or Collusion, We will be entitled to freeze your account pending investigation, and/or notify the proper authorities of the suspected activity, the outcome of which may result in the closure of all your accounts, You being barred from future use of the Services, and the forfeiture of funds reasonably determined to have been obtained as a result of such fraud.
PLEASE PRINT OFF AND RETAIN A HARD COPY OF THIS AGREEMENT FOR YOUR RECORDS.